Privacy Policy

Introduction

RemoveNoise (removenoise.site) respects your privacy. This policy explains how we handle information when you use our AI noise-removal service for audio and video.

Information We Collect

1. Media files — audio/video you upload for processing. Stored temporarily and auto-deleted (typically within 24 hours).
2. Account information — name, email, and profile details if you register.
3. Usage data — job counts, file types/sizes, error and performance metrics.
4. Anonymous ID — browser identifier for free-tier limits when signed out.
5. Payment metadata — handled by third-party processors; we do not store full card numbers.
6. Cookies — session, locale, and optional analytics if enabled.

How We Use Information

• Provide AI noise removal / speech isolation and deliver results
• Enforce limits, prevent abuse, and operate accounts, credits, and support
• Process payments and send transactional messages
• Improve reliability and secure the service

We do not sell your media files. Uploads may be sent to third-party AI providers solely to complete your requested job.

Data Sharing

We share data only with infrastructure, AI, payment, and email providers needed to run the service; when required by law; or to protect rights and safety.

Retention

Temporary media is deleted after a short window. Account and billing records are kept while the account is active and as required by law.

Your Rights

You may request access, correction, or deletion of account data via in-app support, subject to applicable law.

Contact

Contact the operator of removenoise.site through the support channel in the product.